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It is really bad when you go to the post office and find a sign posted on the door: “No stamps available only in machine in lobby” and the machine in the lobby was out of the stamps I needed.
That happened last fall and more than once. Then after the first of the year, they just started what seems like randomly delivering our mail.
I run a business and we depend on the mail for a multitude of documents. We have clients and vendors who still do not utilize electronic devices. We went from December 23rd, 11 a.m. mail delivery until December 29th after 7 p.m. mail delivery. We usually get mail every day.
When I called the Post Office on Tuesday morning they denied not delivering the mail but the box was stuffed with mail on Tuesday, 12/29 when I heard them drive up and deliver at 7 p.m.
This same type of scenario has occurred at least 3 more times since the first of the year and I reached out to the U.S. Postal Service Complaints division with no response other than the standard email that the local postmaster will get back with me. Not!
After my being in business in PTC for over 40 years and getting mail delivered every Saturday, they now just decided that we do not need mail on the weekends. So they claimed they no longer pickup our mail or deliver mail on Saturday.
I called and was told that I had told them that we do not need Saturday mail service. Since that was not true I explained it and they advised that it would start back. I have been here every Saturday but one myself for the past 6 weeks and guess what — Saturday mail only happened once.
To be fair, twice they apparently delivered the mail after 5 p.m. on Sunday twice; because I ride by and check the box to make sure mail does not sit overnight and wow, mail appeared.
No Saturday mail this weekend. Yesterday, Monday we did not get any mail until after our office closed. As I was getting ready to leave at 5:45 p.m., I was going to the box to take the mail out and take it to the post office when the postal truck drove up.
On January 28, 2020 a client of ours about a mile down the road mailed us a check. When the check had still not arrived on Feb. 12, the client reissued the check and hand delivered it to me. Their original check showed up on Feb. 16.
And, today, I sent someone to mail 2 certified large envelopes with cash to pay for it because they will not take a company check from just anyone, and you do not send your credit card with someone else. But guess what, they sent him back to me and would not take the mail because he did not have the EXACT change for the postage (including the appropriate cents).
And we have been bailing the Post Office out for how many years and at what cost?
Elaine Powers
Fayetteville, Ga.
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